29
Aug
29 Aug

Dust Bunnies Cause Computer Repair

Posted By
Share Us On:
image003

I had to share the experience of servicing a computer that hasn’t been moved or serviced in quite some time. I couldn’t help notice the ring of dust around the power buttons and tray areas of the DVD drives. I knew dust was going to be an issue! When I opened the case, a few dust bunnies…

0
Comments
Read More
23
Jul
23 Jul

Wireless Antenna on Laptop Computers

Posted By
Share Us On:

A funny thing, this week I’ve had two separate customers in my shop for computer service or repair, both with wireless connectivity problems. They both say it was working fine the other day, they could connect to the Internet, get their email and now they can’t connect at all. Some laptops have their antenna switch at the very front of the unit and some have keyboard keystrokes to disable and enable the antenna. Solution: The antenna off switch is at the front of these laptops and was accidently switched off. It was an easy fix that I couldn’t bring myself to charge for – 1 minute fix! So if you’re having a similar issue, check that your antenna is ON!

0
Comments
Read More
15
Jun
15 Jun

DELL Moves Microsoft COA

Posted By
Share Us On:

In the past month I’ve had a couple of Dell laptops in the shop for service. One of them needed to have Microsoft Windows 7 reinstalled. I was horrified when I couldn’t locate the COA (certificate of authenticity). I contacted Dell, who weren’t any help at all. I asked them why there’s no COA on this laptop? They started a service ticket. I went ahead looking through forums only to discover that Dell now puts their COA underneath the battery! Who would have thought to look there? It’s actually brilliant to do this because many laptops come in for service and their COA is worn right off the label. In this case it’s imperative that the customer has their Recovery DVD’s (which they usually don’t).…

0
Comments
Read More