In the past month I’ve had a couple of Dell laptops in the shop for service. One of them needed to have Microsoft Windows 7 reinstalled. I was horrified when I couldn’t locate the COA (certificate of authenticity). I contacted Dell, who weren’t any help at all. I asked them why there’s no COA on this laptop? They started a service ticket. I went ahead looking through forums only to discover that Dell now puts their COA underneath the battery! Who would have thought to look there? It’s actually brilliant to do this because many laptops come in for service and their COA is worn right off the label. In this case it’s imperative that the customer has their Recovery DVD’s (which they usually don’t).…
Recently in Orillia, there have been a few computers that have fallen victim to a phone scam that has been making it’s way around for a while now. You may receive a phone call from someone saying that your computer or laptop has errors or virus’s. They claim that if you turn your computer on and allow them access (they will walk you through the process), boom they’ve got all your data. After this your computer will not be the same. Trust me that no one will phone you to fix your machine – trust your instict, you’re gut is usually right! When you do get this phone call, tell your friends, tell your neighbors, tell everyone you can. Awareness is key.